

Lou then meets the man she will be caring for, Will Traynor. Camilla intimidates Lou, but somehow decides that Lou is the right person for the job of providing a friendly cheerful presence for her son. Louisa has no experience as a caretaker, but goes to meet Camilla Traynor for an interview. Finally, the only job left is a six-month stint as a caretaker for a quadriplegic man. Lou goes to the job center to find a new position, but hates most of the entry level experiences. Patrick simply tells Lou to buck up and find another job. Lou goes to tell the news to her long-term boyfriend, Patrick, who is busy running laps as he trains for another triathlon. Louisa knows that her family sorely needs the money, with her mother Josie stuck at home caring for Lou’s Granddad, a stroke victim, and Lou’s nephew Thomas, the son of Lou’s younger sister Treena.

Louisa is walking home dejected after hearing that the Buttered Bun café where she has worked for six years has to close. The book then moves forward to 2009, introducing Louisa Clark, a 26-year-old woman with outlandish fashion sense living in the tiny village of Bishop’s Stortford in Essex, England. When Will steps into the road to hail a cab, he is hit by another cyclist and left unconscious. Will decides not to take his motorbike, a thrill that he normally loves, because it is raining hard.

The book opens in 2007 as Will Traynor is leaving his girlfriend, Alicia, in bed and heading out the door for his job as a high-powered financier.
